Please review our operating policies and purchasing terms carefully before acquiring items from our collection.
Welcome to Needle & Groove Records. By interacting with our shop or purchasing from our curated collections, you agree to be bound by the terms outlined here. These policies ensure a fair and consistent experience for all music lovers who visit us.
We reserve the right to update or modify these policies as the shop evolves. Your continued engagement with our services implies acceptance of the current terms in effect.
We strive to accurately assess and describe the condition of all pre-loved and vintage audio media. However, vinyl grading is inherently subjective. Unless an item is explicitly listed as mint and sealed, minor surface noise or cosmetic wear on the sleeve is a natural part of the vintage medium and should be expected.
Brand-new arrivals are sealed and guaranteed by their respective pressing plants or distributors. If you encounter a verifiable manufacturing defect on a freshly sealed release, please review our return guidelines below.
All prices reflect the rarity, pressing quality, and condition of the record. We reserve the right to correct pricing anomalies and cancel transactions resulting from such errors prior to finalizing the sale.
For pre-loved items, all sales are considered final unless the record is discovered to have a major unlisted skip or deep scratch that severely impacts playback. In the event of a valid return, items must be presented with their original receipt within 14 days of purchase.
If you require clarification on any of our policies, need assistance assessing a specific title, or wish to discuss a recent acquisition, our team is readily available.